Shop employees experience violent attacks and harassment, with over half indicating weekly mistreatment. Campaigns such as Let's Respect Retail and ShopKind Week highlight increasing retail abuse. The rise in abuse follows a series of incidents recorded across the sector during the fall season.
A Waitrose veteran assumes the role of Head of Customer Experience & Operations at Marks & Spencer. Liverpool FC launches a new store in Oslo, praised by Robbie Fowler. Independent retailers expand within Staffordshire's shopping centre. Retailers are assessing staffing levels and education in response. Staff unions call for stronger protection measures as cases increase.